TIMBERLAND
CLIENT
TIMBERLAND
Service
ui design
Brief
Part of a design showcase exploring how an AI assistant could be woven into Timberland's ecommerce experience. Collaborated with UI and UX designers to map existing customer journeys and identify opportunities for AI to personalize the experience, then translated those ideas into interface and interaction concepts.
TIMBERLAND
CLIENT
TIMBERLAND
Service
ui design
Brief
Part of a design showcase exploring how an AI assistant could be woven into Timberland's ecommerce experience. Collaborated with UI and UX designers to map existing customer journeys and identify opportunities for AI to personalize the experience, then translated those ideas into interface and interaction concepts.
1.0 Multi intent search hub
Contributed to the direction and design discussion for TimAI's multi-intent search hub, explored across three screens: a logged-out homepage, a returning-customer view with quick links like recent searches and delivery tracking, and a sample AI conversation flow for finding a specific shoe by description, such as one seen worn by a celebrity, rather than by name.
2.0 PRODUCT RECOMMENDATIONS
& COMPARISON
Iterated on a set of screens showing how TimAI could personalize the shopping experience: "TimAI Edits," full outfit recommendations that adapt to a customer's style; "This Feels Like You," suggestions based on what TimAI knows about a customer's lifestyle; and a "baseball card" comparison view highlighting a product's key features at a glance. Multiple rounds of iteration shaped the final layouts, each clean and focused on a single idea.
3.0 SOLD OUT PRODUCT
Helped shape the customer journey for sold-out products, contributing UI refinements and iterations on how "View Buying Options" and "Notify Me When Back" would appear on product pages. Focused on making the interactions clear and seamlessly integrated with the overall visual design.
1.0 Multi intent search hub
Contributed to the direction and design discussion for TimAI's multi-intent search hub, explored across three screens: a logged-out homepage, a returning-customer view with quick links like recent searches and delivery tracking, and a sample AI conversation flow for finding a specific shoe by description, such as one seen worn by a celebrity, rather than by name.
2.0 PRODUCT RECOMMENDATIONS & COMPARISON
Iterated on a set of screens showing how TimAI could personalize the shopping experience: "TimAI Edits," full outfit recommendations that adapt to a customer's style; "This Feels Like You," suggestions based on what TimAI knows about a customer's lifestyle; and a "baseball card" comparison view highlighting a product's key features at a glance. Multiple rounds of iteration shaped the final layouts, each clean and focused on a single idea.
3.0 SOLD OUT PRODUCT
Helped shape the customer journey for sold-out products, contributing UI refinements and iterations on how "View Buying Options" and "Notify Me When Back" would appear on product pages. Focused on making the interactions clear and seamlessly integrated with the overall visual design.